Refinitiv Workspace

Introduction

Refinitiv offers flexible, timely, high-quality, intraday corporate actions solutions in both SWIFT ISO 15022 and proprietary formats (user-defined XML/delimited layouts).

Extractions may be performed on an ad hoc or scheduled basis against custom portfolios, in which execution may be one-off or recurring for given days and times.
The underlying data is quality assured and published intraday on a continuous (24×7) 15-minute cycle.

Coverage and key takeaways

  • Coverage across primarily listed or quoted stocks on 200+ key venues, amountingto 143K+ public companies (88K live and 55K defunct) and 213K securities (96K live and 117K defunct)
  • Geographic coverage across 156 countries of incorporation, including FTSE Russell Global Equity Markets Index Series (GEIS) developed (25), emerging (24) and frontier (30) market constituent lists
  • 50+ event types are considered
  • Archive depth of 25+ years for developed markets. The G7 average is 38 years; five to 10+ emerging or frontier. For capital changes, our earliest notification is dated in 1974; 300K+ records all-in. For dividends, the earliest notification date is 1976, with 2.3M+ records
  • Leading supplier of holdings disclosure information
Helpdesk

Our 24/7 Customer Support is for all Refinitiv products and to get assistance from our Customer Support, a ticket needs to be raised via MyRefinitiv portal using the “Get Support” button.

  1. Use Messenger -> Support
  2. Eikon (button at top left of toolbar) -> Help -> Contact Us
  3. Refinitiv Workspace (click on (?) Help) -> Contact Us -> Get Help & Support

Helpdesk contact

1800 776 7188


Customize Excel report

For requests to customize Excel, please click to submit an online request.

Training

For Refinitiv products and certification training videos, please visit https://training.refinitiv.com/

In addition, Refinitiv Academy (https://solutions.refinitiv.com/academy?region=asia) hosts an extensive list of trainings for various Refinitiv Products that are Live Instructor-Led Learning and new schedule is  typically updated during the last week of the month